Last updated: October 2026
1. Who We Are
ND-Affirming Counselling & Coaching is the public-facing service of Mind Revitalise Ltd. We are committed to respecting your privacy and protecting your personal information.
Website: https://ndaffirmingcounselling.uk
Contact email: info@mindrevitalise.com
For the purposes of data protection legislation, Mind Revitalise Ltd is responsible for the personal information collected through this website.
2. What Information We Collect
When you contact us through our website, we may collect your first name, surname, email address, telephone number and the information you include in your message.
Please avoid including detailed personal, medical or mental health information in the initial enquiry form. We can discuss the information needed to explore your enquiry through an appropriate channel.
We may also collect technical information about your visit to our website, such as information collected through cookies or website analytics, depending on the tools enabled on the site.
3. How We Use Your Information
We use the information you provide to:
- Respond to enquiries about counselling, neurodivergent coaching and workplace support.
- Communicate with you about the services you have asked about.
- Manage appointments and relevant administration if you become a client.
- Maintain website security and improve the website where appropriate.
We only use personal information where we have a lawful basis to do so.
4. Confidentiality and Sensitive Information
We recognise that counselling and coaching enquiries can involve sensitive personal information. We take appropriate steps to protect information entrusted to us.
If you become a counselling or coaching client, further information about confidentiality, record keeping and how your information is handled will be provided as part of the relevant service agreement.
Confidentiality may be subject to legal or professional exceptions, which will be explained as part of our service arrangements.
5. How We Store and Protect Information
Website enquiries are sent to our business email address. We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
Information is retained only for as long as necessary for the purpose for which it was collected, taking account of relevant legal, professional and administrative requirements.
6. Sharing Your Information
We do not sell your personal information.
Information may be processed by service providers where necessary to operate the website, email, forms or other business systems. Where applicable, these providers are expected to handle information in accordance with their data protection obligations.
We may also disclose information where required by law or where another lawful basis applies.
7. Cookies and Website Analytics
This website may use essential cookies or other technologies needed for its operation. Additional cookies or analytics tools may be used depending on the website settings.
Where consent is required, it will be requested before non-essential cookies are used. You can also manage cookies through your browser settings.
8. Your Data Protection Rights
Under applicable data protection law, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction of processing, object to certain processing, or request data portability.
These rights are subject to applicable legal conditions and exemptions.
To make a request, contact info@mindrevitalise.com.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly. Further information is available at https://ico.org.uk/.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites, so please read their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy when our website, services or data handling practices change. The latest version will be published on this page.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact:
Mind Revitalise Ltd
Email: info@mindrevitalise.com